Privacy Policy

1. Introduction

PlexAI ("Company", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website and download our AI Agent software.

2. Data We Collect

We collect: account registration data (name, email); billing and payment details; messages and support requests you send us; and content you create using our AI tools.

3. How We Use Your Data

We use your data to: operate and maintain our Service; process payments and manage your account; send you service-related messages and updates; improve our products and user experience; detect fraud and technical problems; and comply with applicable laws.

4. Data Sharing

We may share your data with: service providers (hosting, analytics, payment processing); law enforcement or regulators when required by law; and business buyers in case of a merger or sale.

5. Data Retention

We keep your data for as long as needed: Account data — while active plus 3 years after deletion; Transaction data — 7 years; Analytics data — 26 months.

6. Your Rights

You have the right to: access your personal data; request correction of inaccurate data; request deletion of your data; restrict or object to certain processing; and export your data in a portable format.

7. Cookies

We use essential cookies for basic site functionality, analytics cookies to understand how visitors use our site, and marketing cookies from advertising partners.

8. Contact Us

Data Controller: PlexAI
Email: support@voidclaw.ai
Website: voidclaw.ai